How to buy

Step 1: Set up the new method by which you want to add balance.

Step 2: Browse the dropdown list and select the payment method from the currently supported methods.

Step 3: Configure the payment method details and save it.

Step 4: Once your payment method is added, go to the buy/sell menu

Step 5: Find your configured payment method, choose the amount of balance to add. Finally, press the buy button. Within seconds, you'll receive the best available swap offer.

you can only add balance from a financial product of which you are the holder.

Step 6: Review the offer totals and hold down the accept button to initiate the exchange.

Step 7: When your counterpart is ready to proceed with the exchange, the transaction will be updated to 'Accepted' status. Enter the transaction details to review the amount of money you need to pay. You'll get payment instructions by clicking the 'Payment details' tab.

Step 8: Manually log into your payment method, make the payment following the provided instructions, store a screenshot of the successful transaction, and attach the payment receipt in the details section. 

Your counterpart will receive notification that you've paid. After verifying that your payment has been received, your counterpart will approve the balance you've paid for.

Step 9: When your counterpart deems the payment satisfied, the transaction can be completed. Simply press the 'Complete' button for it to be processed, and your available balance updated.

The process is just as easy and quick.