Identity verification via chat

Modified on Sat, 20 Apr 2024 at 02:25 PM

Information Request

In the commerce process, it is crucial to ensure you are interacting with legitimate and trustworthy users. To protect the privacy and security of our users, there is certain information you should not and are not allowed to request.

Additional Tips:

  • Balance Verification: Before confirming a received payment, make sure to check your account balance. This allows you to confirm that the payment has been correctly made before proceeding with the transaction.
  • Clear Communication: Maintain clear and transparent communication with your counterparts. Explain why you are requesting certain information and how it will be used in the verification process.

Any additional questions? Contact us with the subject “Concern — Ownership Verification” at [email protected]

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