Reasons for banning P2P commerce

Modified on Mon, 27 May 2024 at 12:49 PM

P2P Behavior Guidelines


Suspension of P2P Functionality

Ensures security and seriousness. No access to P2P trading, only blockchain transactions.


Details

BehaviorSuspensionRecommendation
Low acceptance in trader mode1 dayUse Telegram bot, app notifications, or emails to avoid transaction losses.
Delay in payment3 daysComplete transactions within 10 minutes; 30-minute timers for extreme cases requiring dispute.
Low completion rate7 daysPay upon buying and confirm payment upon selling.
Use of third-party accountsProhibitedProhibited to request purchases in Syklo with third-party accounts; only payments to traders with own accounts. Withdrawal to third-party account allowed.

Thresholds

Apply to new users and occasional app errors.


Other Reasons

  • Related to suspended account.
  • Use of multiple accounts (same device / bank accounts).
  • Aggressive behavior.
  • Failure to confirm payment to deceive the counterparty.
  • Other behaviors affecting optimal product functioning.


Penalties

In addition to app's automatic controls, traders may manually discipline you during the transaction, applying some days of penalty.


CategoryBehaviorDaysVariableDays
Chat P2PSwearing1 - 7Threats30
P2P ConfigurationIncorrect data1Non-cooperation7
P2P PaymentImproper concept1Non-cooperation7
P2P SecuritySending from third parties7Scam99



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